| |
NOTE: |
When this topic is opened from the CD, the links from this topic to other help topics will not
work. Links within the topic will work and once you've installed
Trusted Access Manager, you can
launch the help system and access help for all topics.
|
This document provides instructions for installing Trusted Access Manager. The most
recent version of this file is located on the Sentinel Documentation web page:
http://www.enterasys.com/support/manuals/sentinel.html.
You can install Trusted Access Manager on the following platforms:
- Windows® XP, Windows Server™ 2003, or Windows® 2000
- UNIX® Solaris®
8, 9, or 10 on Sun® Platforms only
- Linux: Red Hat Version 9, Red Hat Enterprise Linux WS, ES v3, and SuSE Linux
Before you install Trusted Access Manager, it is highly recommended that you
read the Trusted Access Manager
Release Notes. The most
recent version of the release notes can be found on the Sentinel Documentation web page:
http://www.enterasys.com/support/manuals/sentinel.html. You can
also access the release notes from the CD with a web browser by opening the relnotes.htm
file located in the top-level directory.
The following tasks comprise the Trusted Access Manager
installation process:
- When you purchased Trusted Access Manager, you received a Licensed Product Entitlement ID that allows you to generate a
product license. Prior to installing Trusted Access Manager, you must redeem your Entitlement
ID for a product license. Refer to the
instructions included with the Entitlement that was sent to you. (For more information, see
http://www.enterasys.com/products/management/.)
- Install any operating system patches required for Java or InstallAnywhere® (Solaris only).
- Prepare your system for installation.
- Install Trusted Access Manager.
| |
NOTE: |
The Trusted Access Manager Client and Server license must be installed on a workstation
that has an Enterasys NetSight Console version 2.2 Server already installed. Trusted Access Manager
depends on functionality provided by the NetSight Server, which is a component of
Console 2.2. Trusted Access Manager Client-only installations do not have this requirement.
|
The system requirements for operating Trusted Access Manager
are listed here.
- Windows® 2000, Windows Server™ 2003, Windows XP®
Professional w/ Service Pack 2 (qualified on the English version of the operating systems)
- Recommended P4-2.4 GHz, 1GB RAM
- Free Disk Space - 500MB
- Solaris® 8, 9, and 10 on Sun® Platforms
only (with latest operating system
patches installed)
- Recommended Sun® Ultra 30/60 (or equivalent), 900MHz,
1GB RAM
- Free Disk Space - 800MB
- Linux: Red Hat Version 9, Red Hat Enterprise Linux WS, ES v3, and SuSE Linux
- Recommended P4-2.4 GHz, 1GB RAM
- Free Disk Space - 500MB
If you have requested a Trusted Access Manager evaluation license, you will receive
a License Key. Evaluation requests for each product are limited to three 30-day
instances.To upgrade from an evaluation copy of Trusted Access Manager to a purchased copy, contact your Enterasys Networks
Representative to
purchase the software and receive an Entitlement ID. You do not need to
reinstall the software to perform the conversion. If your evaluation copy has not expired:
-
In the Trusted Access Manager main window, select Tools > Server Information.
-
In the Server Information window, click the License tab.
- Select Trusted Access Manager from the table and click Change License.
- Read and accept the License and click OK.
- Enter the license text that you received when you generated the
product license. (When you purchased the software,
you received a License Entitlement ID that allows you to generate a
product license. Refer to the
instructions included with the License Entitlement ID that was sent to you.)
- Click Update.
The license file will be updated with the new license text.
If you have let your Evaluation Copy expire, when you launch Trusted Access Manager a window opens where you can
enter the license text.
It is highly recommended that you read the following information before you use
Trusted Access Manager:
Before installation:
After installation:
Use the following instructions to install Trusted Access Manager on a Windows
2000, Windows XP, or Windows Server 2003 system. Before installing Trusted
Access Manager on a Windows platform system, you need to:
Once your system is properly configured, you can proceed with:
Following are instructions for configuring the environment on
Windows 2000, Windows Server 2003, and Windows XP platforms.
| |
NOTE: |
Some of the operations in the following instructions may generate
a message prompting you to reboot your system. It is not necessary to
reboot your system until you have completed the
configuration process.
|
Windows 2000
- Open your system's Control Panel (Start > Settings > Control
Panel) and double-click the System icon. The System Properties window opens.
- Select the Advanced tab and click the Performance options button. The Performance Options window opens.
- Verify that the "Application response" section has Optimize performance for: Applications selected.
- Click the Change button in the "Virtual Memory" section of the Performance
Options window. The Virtual Memory window opens.
- Enter the following settings in the "Paging file size for selected drive" section:
Initial size (MB) -- set to a minimum of 128 MB or equivalent to your system RAM.
Maximum size (MB) -- typically set to twice the Initial size. For example, if your Initial size is set to 128 MB, your maximum size would be set to 256 MB.
- Click Set and OK to close the
window.
- Click OK to close the Performance Options window.
- Click OK to close the System Properties window.
- With the cursor in an open area of the desktop, right click and select Properties from the drop-down menu.
The Display Properties window opens.
- Select the Settings tab, and set Colors to a minimum of High Color (16 bit)
and Screen area to 1024 by 768 pixels (recommended minimum). The Colors setting
affects the appearance of Trusted Access Manager windows. With a setting of 24 bit
(16,777,216 colors) and above, certain window features such as table rows,
appear with a color gradient. Setting the Colors lower than 24 bit will not
support color gradients.
- Click OK to close the Display Properties window.
- Reboot your system.
Windows Server 2003 and Windows XP
- Open your system's Control Panel (Start > Settings > Control
Panel) and double-click the System icon. The System Properties window opens.
- Select the Advanced tab and click the Settings button
in the "Performance" section. The Performance Options window opens.
- Select the Advanced tab and
verify that the "Processor scheduling" and "Memory usage" sections have Adjust for best performance of: programs selected.
- Click the Change button in the "Virtual Memory" section of the Performance
Options window. The Virtual Memory window opens.
- In the "Paging file size for selected drive" section, select the Custom size option and enter the following settings:
Initial size (MB) -- set to a minimum of 128 MB or equivalent to your system RAM.
Maximum size (MB) -- typically set to twice the Initial size. For example, if your Initial size is set to 128 MB, your maximum size would be set to 256 MB.
- Click Set and OK to close the window.
- Click OK to close the Performance Options window.
- Click OK to close the System Properties window.
- With the cursor in an open area of the desktop, right click and select Properties from the drop-down menu.
The Display Properties window opens.
- Select the Settings tab, and set the Screen resolution to 1024 by 768 pixels
(recommended minimum), and the Color quality to a minimum of Medium (16 bit). The Color
quality setting affects the appearance of Trusted Access Manager windows. With a
setting of 24 bit and above, certain window features such as
table rows, appear with a color gradient. Setting the Color quality lower than 24 bit
will not support color gradients.
- Click OK to close the Display Properties window.
- Reboot your system.
You must stop the NetSight Server and the NetSight Database prior to installing
Trusted Access Manager.
- Go to the Taskbar Notification Area of your desktop (on the lower right of your screen, unless you've relocated your Taskbar).
- Right-click the Services Manager icon (
) and select
NetSight Server > Stop Server and Database.
Now that you have configured your system, you are ready to launch the Trusted
Access Manager installer.
- Log onto your system as the user who will be using Trusted Access Manager.
- Download the Trusted Access Manager software from the Trusted Access Manager product
web page at
http://www.enterasys.com/products/management/. Or, if
you are installing from a CD, insert the Trusted Access Manager CD into your system's CD
drive.
- Navigate to
install.exe and double-click it.
- The Installer leads you through a series of windows that ask you for
all the information required in order to install Trusted Access Manager. You will need the following information to complete the installation:
- Client/Server or Client-only Install --
You will need to select whether you are installing a Client-only or Client and
Server version of Trusted Access Manager.
- Client-only - This will install the Trusted Access Manager client on the system.
No server or database components will be installed. This requires that a
Trusted Access Manager Client
and Server has been installed on another system with an Enterasys NetSight Console 2.2 Server.
- Client and Server - This requires that an Enterasys NetSight Console 2.2
Server already be installed on the system. This provides the server and database components
for the Trusted Access Manager features to integrate with Enterasys NetSight Console 2.2. A
Trusted Access Manager
client will also be installed on this system.
- License Text -- You will need to enter the license text that you
received when you generated the Trusted Access Manager license. (When you purchased
Trusted Access Manager, you
received a Licensed Product Entitlement ID that allows you to generate a product license.
You must generate the license prior to installing Trusted Access Manager. Refer to the
instructions included with the Entitlement ID that was sent to you.)
- Destination Directory -- This is the path to your Trusted Access Manager
Installation Directory. In the Destination Directory window, click Browse to
navigate to the directory, or type the path in manually. The installer will
add the Trusted Access Manager directory to the end of the path.
When you click Done on the final window in the Installer, Trusted Access Manager has been installed
according to your specifications.
You are now ready to launch Trusted Access Manager.
Trusted Access Manager supports the Sun Solaris 8, 9, and 10 operating systems
on Sun® Platforms only. Before installing Trusted Access Manager, be sure to install
the latest patches for your operating system. You can download these from http://sunsolve.sun.com.
Before installing Trusted Access Manager from a CD on a Solaris platform, you
need to:
Once your system is properly configured, you can proceed with:
Perform the following steps if you will be installing the Trusted Access Manager
software from a CD. If you have downloaded the software, proceed to the section Stopping the NetSight Server and Database. The following procedures assume that the CD
drive from which you are installing is physically attached to the
system where Trusted Access Manager is being installed.
The user performing the installation must be logged in as root.
- Insert the Trusted Access Manager CD into the CD drive.
- Use an xterm where you are logged in as root using the
su - command.
| |
NOTE: |
You may encounter a Java exception when becoming the root user with the su - command.
Be sure that your system's root environment has a proper DISPLAY variable setting. The
Installation program will report a Java exception (InvocationTargetException) if the DISPLAY variable is undefined.
If this occurs:
|
- Using the
cd command, cd to the /cdrom/cdrom0 (where
0 is zero) directory. If it does not exist, make the directory using the mkdir -p command,
then cd to the newly created directory.
- Using the
ls command, check to see if the CD drive is mounted.
If no files are listed, issue the following commands:
cd /
mount -r -F hsfs /dev/sr0 /cdrom/cdrom0
(where 0 is zero).
Before you install, you must stop the NetSight Server and the NetSight Database:
- On the server system, navigate to the <NetSight Console installdir>/server
- Stop the server and database using the command:
stopserver.sh
The user performing the installation must have privileges to create, read,
write, and execute within the installation
directory.
- Use an xterm where you are logged in as root. (Be sure that your system's root environment
has a proper DISPLAY variable setting. For more information see the above
note.)
- If you have downloaded the software:
cd to the directory where you downloaded the installer and start the Installer
with the command sh ./install.bin.
If you are installing from a CD:
Start the installer with the command /cdrom/cdrom0/Solaris/install.bin - The Trusted Access Manager Installer leads you through a series of windows that ask you for
all the information required in order to install Trusted Access Manager. You will need the following information to complete the installation:
- Client/Server or Client-only Install --
You will need to select whether you are installing a Client-only or Client and
Server version of Trusted Access Manager.
- Client-only - This will install the Trusted Access Manager client on the system.
No server or database components will be installed. This requires that a
Trusted Access Manager Client
and Server has been installed on another system with an Enterasys NetSight Console 2.2 Server.
- Client and Server - This requires that an Enterasys NetSight Console 2.2
Server already be installed on the system. This provides the server and database components
for the Trusted Access Manager features to integrate with Enterasys NetSight Console 2.2. A
Trusted Access Manager
client will also be installed on this system.
- License Text -- You will need to enter the license text that you
received when you generated the Trusted Access Manager license. (When you purchased
Trusted Access Manager, you
received a Licensed Product Entitlement ID that allows you to generate a product license.
You must generate the license prior to installing Trusted Access Manager. Refer to the
instructions included with the Entitlement ID that was sent to you.)
- Destination Directory -- This is the path to your Trusted Access Manager
Installation Directory. In the Destination Directory window, click Browse to
navigate to the directory, or type the path in manually. The installer will
add the Trusted Access Manager directory to the end of the path.
When you click Done on the final window in the Installer, Trusted Access Manager has been installed
according to your specifications. You are now ready to
launch Trusted Access Manager.
On the Linux platform, Trusted Access Manager supports the Red Hat Linux version 9, Linux Enterprise WS, ES,
and SuSE Linux operating systems.
Before installing Trusted Access Manager from a CD on a Linux platform, you need to:
Once your system is properly configured, you can proceed with:
| |
NOTE: |
Prior to beginning installation, verify that your /etc/hosts file has the local host name specified. It should
have an entry that looks like:
127.0.0.1 localhost
|
Perform the following steps if you will be installing the Trusted Access Manager
software from a CD. If you have downloaded the software, proceed to the section Stopping the NetSight Server and Database.
The following procedures assume that the CD drive from which
you are installing is physically attached to the system where Trusted Access Manager is being installed.
The user performing the installation must be logged in as root.
- Insert the Trusted Access Manager CD into the CD drive.
- Use an xterm where you are logged in as root.
| |
NOTE: |
If you do not have a DISPLAY variable defined for your root user
environment, you will encounter a Java exception during the install upon
becoming the root user. Be sure that your system's root environment has a proper
DISPLAY variable setting.
|
- Using the
cd command, cd to the /mnt/cdrom
directory. - Using the
ls command, check to see if the CD drive is mounted.
If no files are listed, issue the following command:
mount /mnt/cdrom
Before you install, you must stop the NetSight Server and the NetSight Database.
- On the server system, navigate to the <NetSight Console installdir>/server
- Stop the server and database using the command:
stopserver.sh
The user performing the installation must have privileges to create, read,
write, and execute within the installation
directory.
- Use an xterm window where you are logged in as root. (Be sure that your system's root environment
has a proper DISPLAY variable setting. For more information see the above
note.)
- If you have downloaded the software:
cd to the directory where you downloaded the installer and start the Installer
with the command sh ./install.bin.
If you are installing from a CD:
Start the installer with the command /mnt/cdrom/linux/install.bin - The Installer leads you through a series of windows that ask you for
all the information required in order to install Trusted Access Manager. You will need the following information to complete the installation:
- Client/Server or Client-only Install --
You will need to select whether you are installing a Client-only or Client and
Server version of Trusted Access Manager.
- Client-only - This will install the Trusted Access Manager client on the system.
No server or database components will be installed. This requires that a
Trusted Access Manager Client
and Server has been installed on another system with an Enterasys NetSight Console 2.2 Server.
- Client and Server - This requires that an Enterasys NetSight Console 2.2
Server already be installed on the system. This provides the server and database components
for the Trusted Access Manager features to integrate with Enterasys NetSight Console 2.2. A
Trusted Access Manager
client will also be installed on this system.
- License Text -- You will need to enter the license text that you
received when you generated the Trusted Access Manager license. (When you purchased
Trusted Access Manager, you
received a Licensed Product Entitlement ID that allows you to generate a product license.
You must generate the license prior to installing Trusted Access Manager. Refer to the
instructions included with the Entitlement ID that was sent to you.)
- Destination Directory -- This is the path to your Trusted Access Manager
Installation Directory. In the Destination Directory window, click Browse to
navigate to the directory, or type the path in manually. The installer will
add the Trusted Access Manager directory to the end of the path.
When you click Done on the final window in the Installer, Trusted Access Manager has been installed
according to your specifications. You are now ready to
launch Trusted Access Manager.
Now that you've installed Trusted Access Manager, you can launch it.
From the Start menu, select Programs > Enterasys Networks
> Enterasys Sentinel Trusted Access Manager > Trusted Access
Manager. Evaluation Copy users only will see a message
indicating that this is an evaluation copy, and informing you of the expiration
date. Click OK to continue.
- Use the
cd command to navigate to the Trusted Access Manager Installation Directory.
- Issue the Trusted Access Manager startup command:
./TrustedAccessManager
- Use an xterm window where you are logged in as root.
- Use the
cd command to navigate to the Trusted Access Manager Installation Directory.
- Issue the Trusted Access Manager startup command:
./TrustedAccessManager
Use the procedures below to uninstall Trusted Access Manager. When you uninstall, only the files which
were distributed with Trusted Access Manager will be uninstalled. Files you generate will not be automatically uninstalled.
You must stop the NetSight Server and the NetSight Database prior to uninstalling
Trusted Access Manager.
- Go to the Taskbar Notification Area of your desktop (on the lower right of your screen, unless you've relocated your Taskbar).
- Right-click the Services Manager icon ( )
and select
NetSight Server > Stop Server and Database.
You can now uninstall Trusted Access Manager:
From the Start menu, select Programs > Enterasys Networks
> Enterasys Sentinel Trusted Access Manager > Uninstall Trusted
Access Manager. You must be
logged in as the user who installed Trusted Access Manager in
order to see this selection on the Start menu.
If a different user is uninstalling Trusted Access Manager, go to the UninstallerData directory located in the
Trusted Access Manager Installation
Directory and double-click on Uninstall Trusted Access Manager.exe. In
such a case the Uninstaller may not be able to remove certain files due to
permission conflicts.
Trusted Access Manager should be uninstalled from an xterm window by a user
who is logged on with the same ID as that of the user who installed the application.
You must stop the NetSight Server and the NetSight Database prior to uninstalling
Trusted Access Manager.
- On the server system, navigate to the <NetSight Console installdir>/server
- Stop the server and database using the command:
stopserver.sh
You can now uninstall Trusted Access Manager:
- Use the
cd command to navigate to the Trusted Access Manager
Installation Directory (top level).
- Start the Uninstaller by issuing the command:
./UninstallTrustedAccessManager.sh
The user performing the uninstall must be logged in as root.
You must stop the NetSight Server and the NetSight Database prior to uninstalling
Trusted Access Manager.
- On the server system, navigate to the <NetSight Console installdir>/server
- Stop the server and database using the command:
stopserver.sh
You can now uninstall Trusted Access Manager:
- Use the
cd command to navigate to the Trusted Access Manager
Installation Directory (top level).
- Start the Uninstaller by issuing the command:
./UninstallTrustedAccessManager.sh
To locate product specific information, refer to the Enterasys website:
http://www.enterasys.com
After you have installed Trusted Access Manager on your system, the full Help system is available
from the Help menu option on Trusted Access Manager windows, and from any window that has a Help
button on it. The online Help system is also available as a PDF file in
the Help directory located in your Trusted Access Manager installation
directory.After you've launched Trusted Access Manager for
the first time, it is highly recommended that you select Help > Help Topics from
the menu and
read the following links before proceeding to use Trusted Access Manager:
If you need technical support related to Trusted Access Manager,
contact the Enterasys Global Call Center:
Phone: 1-800-872-8440 (toll-free in U.S. and Canada, 24 hours a day, 365 days a year)
For the Enterasys Networks Support toll-free number in your country:
http://www.enterasys.com/services/support/contact/
Email: support@enterasys.com
Mail:
Enterasys Networks, Inc.
Technical Support
50 Minuteman Rd.
Andover, MA 01810 (USA)
FTP: ftp.enterasys.com
Login: anonymous
Password: [your email address]
For the latest Enterasys documentation on the web, see http://www.enterasys.com/support/manuals/sentinel.html.
For training on this and other Enterasys products, see http://www.enterasys.com/training.