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Contact Technical Support
Quick Access
(800) 872-8440 (US)
support@enterasys.com
How to Contact the GTAC
GTAC Online Case Management (OCM) Request
Escalation Process
RMAs
Inquiries
For inquiries regarding order status; product availability; and order or shipment discrepancies ONLY:
General inquiries:
(978) 684-1000
Channel orders:
(978) 684-1000
E-mail:
customerservice@enterasys.com
Feedback
Product Manual Feedback
We invite you to contact the Global Technical Support Senior Management staff with your questions, feedback, and concerns.
Vala Afshar
Vice President
Global Technical Support
(978) 684-1413
vafshar@enterasys.com
John Dutka
Director
Global Technical Support
(978) 684-1541
jdutka@enterasys.com