Enterasys - Secure Networks

Contact Technical Support

• Quick Access
  (800) 872-8440 (US)
  support@enterasys.com

• How to Contact the GTAC
• GTAC Online Case Management (OCM) Request
• Escalation Process
• RMAs
• Inquiries
  For inquiries regarding order status; product availability; and order or shipment discrepancies ONLY:
  
  General inquiries:
  (978) 684-1000
  Channel orders:
  (978) 684-1000
  E-mail:
  customerservice@enterasys.com
• Feedback
  • Product Manual Feedback
  • We invite you to contact the Global Technical Support Senior Management staff with your questions, feedback, and concerns.
    
    Vala Afshar
    Vice President
    Global Technical Support
    (978) 684-1413
    vafshar@enterasys.com
    
    John Dutka
    Director
    Global Technical Support
    (978) 684-1541
    jdutka@enterasys.com